Emergency Plumber Metford
Metford Plumbing Co handles emergency plumbing in Metford day or night: burst pipes, sewer overflows, storm surcharge and hot water units that die overnight. After-hours calls reach the same licensed team as daytime work at Metford Plumbing Co, and the first question asked is what gear to bring.
Licensed plumbers and gas fitters · NSW Lic. 359278C
Last updated September 2026
- Available 24/7
- No call-out fee (excluding after-hours)
- Fixed, up-front quotes
- 365-day warranty on all work
Which Faults Cannot Wait Until Morning?
Some faults can sit a day. Others cause damage every minute they run. The ones we treat as genuine emergencies:
A burst pipe or a burst flexi hose
A sewer backing up
Storm surcharge during heavy rain
A total hot water failure
If you are unsure where your fault sits on that list, ring and describe it. A two-minute call settles whether it can wait for morning.
A Burst Pipe: The First Five Minutes
The fastest fix happens when the water stops first. Before anything else:
- 1
Shut the main
The stop tap is usually near the front meter or boundary. Turn it fully off.
- 2
Drain the remains
Open a tap at the lowest point in the house so the pipes empty into the sink instead of the floor.
- 3
Mind the electrics
Water reaching outlets or appliances means the power goes off at the switchboard, but only if you can reach it dry.
- 4
Ring with details
Where the water is, what the pipe looks like and whether it has been repaired before all help us bring the right fittings.
What we do from there depends on what split. Copper lines get a repaired section or a compression join, a blown flexi hose gets replaced, and a cracked line under a floor gets traced with the pipe locator before anything gets opened up.
What Happens When You Ring at Night
- 01
Ring or send the form
Call (02) 4915 2998 or use the form to explain the fault. We ask enough to bring the right equipment the first time.
- 02
A fixed price first
A plumber inspects the job and names a fixed figure up front. Nothing gets started until you give the go-ahead. 3. On an after-hours call the plumber arrives with jetter, eel, camera and leak gear on board, so the clear, the trace and the check happen then and there rather than needing a daylight rebook.
- 03
Covered for a year
Every job carries our 365-day warranty on all work. If something we did isn't right, ring the same number.
How Does the Price Change After Hours?
We provide up-front, honest quotes that will always match the final price, should you decide to go ahead.
Night and weekend call-outs carry a different rate to weekday visits, and that difference is named in the figure before work begins. What else moves it:
- How hard the fault is to reach A flexi hose behind an open vanity door is quick to swap; a split line under a slab takes tracing and opening.
- What the pipe is made of Copper, PVC and polyethylene each get different fittings and different repair times.
- Whether the clear needs a camera check After a sewer choke is cleared we run the camera through, and that footage is what tells you the line is actually clean.
- The hour itself A call at 3am is billed at the after-hours rate, which you hear before the van leaves.
Why Faults Here Turn Urgent
The flexi hose problem
Tanks that give no warning
Storm nights
When We're Not the Right Call
A choke in the council-side main belongs with the water authority, so we will not quote on it. Flooding that is creek water rather than plumbing belongs to the State Emergency Service. At midnight you get pointed to the right service instead of a bill for a job we cannot legally do.
Where Each Fault Gets Sorted
After-hours faults fall into four lanes, and each has its own page with the full detail:
blocked drains hub
Blocked drains, sewer chokes and stormwater surcharge start on the blocked drains hub, with sewer clearing and stormwater work broken out separately.
hot water hub
No hot water gets the repair-or-replace decision on the hot water hub, including the temporary tank that keeps showers running while a new unit arrives.
gas leak detection
Gas smells and gas faults go straight to gas leak detection, and that page explains the safety steps to take before you even ring us.
leak detection page
Hidden water leaks that are not yet flooding anything get traced on the leak detection page.
In Their Words
I commend them for their very fast and efficient service when we had a burst pipe.
Questions People Ask Before a Night Call
What should I do first when a pipe bursts?
Close the stop tap by the meter, then open whichever tap sits lowest to drain the lines. Stay away from water that has reached power points, and ring us with where it's coming from. The plumber brings the gear to find and fix the split on the spot.
Is an overflowing sewer an emergency?
Yes. Sewer water backing into a shower or spilling outside is a health issue, not a plumbing inconvenience, and it gets treated as urgent. We clear the choke, then run a camera through the line to show you what caused it and whether the pipe itself needs repair.
Do you come out on weekends and public holidays?
Yes, weekends and public holidays included. After-hours visits are priced differently to weekday calls and we name that figure before starting, so you are never guessing at what the invoice will say. It costs nothing to get us out to your door (excluding after-hours).
What if the fault is past my property boundary?
Past your boundary, the sewer main is the water authority's asset and their crew clears it. You report that section to them, and anything inside your property line stays with us.
Need a plumber? Call or send the form
Call (02) 4915 2998 or send the form below. Available 24/7, you see a fixed figure ahead of any work, and every job carries our 365-day warranty on all work.
Request a callback
Leave a name and number and a plumber will ring you back.